As of April 16, 2020 SARS-CoV-2 Response

We are committed to the safety and health of all our Worldwide Employees and Customers and will endeavour to follow all guidelines of Centers for Disease Control and Prevention (CDC), Public Health England and applicable local governments. During this time all our global teams will be following Work-From-Home directives and will continue to work normal business hours. We apologize for any delay in responses and appreciate your understanding.

Minor, Major and Iteration Releases

Iteration releases include small product improvements (also known as maintenance releases) without a change to the core features of the product.

Software Assurance is not required to upgrade to an iteration release within the licensed Major / Minor release.

  • Example of iteration upgrade: 2.3.15 to 2.3.17

Minor and Major releases include feature changes intended to increase the value of the product to the end user.

  • Example of minor upgrade: 2.3.17 to 2.4.0
  • Example of major upgrade: 2.4.11 to 3.0.0

The above information is important in understanding the upgrading and what Software Assurance covers.

Additional Version Numbering

The version number will also normally include an additional field presented as: Build: 16321-4323.

The first five digit field uniquely identifies the core code base used in the release and the second four digits is a unique build number that may be used to reference updated component libraries.